Aznews.vip Return Policy
1. Introduction
Welcome to Aznews.vip. We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not fully satisfied, please review our Return Policy below to understand the process and conditions for returning products.
2. Eligibility for Returns
- Return Window: Returns must be initiated within from the date of delivery.
- Condition of Items: To be eligible for a return, items must be in their original, unused, and resalable condition with all original packaging, tags, and labels intact.
3. Non-Returnable Items
The following items are not eligible for return:
- Customized Products: Items that have been personalized or customized.
- Perishable Goods: Products such as baked goods or any food items that have a limited shelf life.
- Sale or Discounted Items: Items purchased during a promotional sale or with a discount may be non-returnable unless specified otherwise.
4. How to Return an Item
- Request a Return: To request a return, please contact our customer service team. Provide your order number and reason for return.
- Return Authorization: You will receive a return authorization and instructions on how to return the item. Please ensure that you follow these instructions carefully to avoid any issues with processing your return.
5. Return Shipping
- Return Shipping Costs: The cost of return shipping is the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid shipping label.
- Packaging: Please package the item securely to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
6. Refund Process
Inspection: Once we receive the returned item, it will be inspected to ensure it meets our return criteria.